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Return & Refunds

Overview

Our “KitabGhar” refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Products bought during SALE PERIOD cannot be returned. We also do not accept products that are tampered by you “The Customer” in any way . Products will ONLY BE RETURNED WHEN OUR DELIVERY PARTNER THOROUGHLY CHECKS THE PRODUCT.

To complete your return, we ‘KITABGHAR’ require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds

Once your ‘Customer’ return is received and inspected, we ‘KitabGhar’ will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You ‘Customer’ will be liable to pay the charges for picking up the product and it will be deducted from your ‘Customer’ refund amount.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@kitabghar.in .

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchange

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kitabghar.in describing the reason for return briefly and we will process your request.